If you are experiencing an issue not reported here, please Contact Concierge.

RentPayment Partial Outage (Verification Code)

Incident Report for Sun Communities

Resolved

Attention Team Members:

The issue impacting RentPayment has been resolved and all services are functioning as expected.

Please contact Concierge if you experience any issues. Thank you!
Posted Sep 15, 2026 - 12:49 EDT

Investigating

Attention Team Members:

RentPayment is currently experiencing a partial outage and there is a delay receiving the verification code. Please request one code and wait for the email from RentPayment. This process may take several minutes.

We have contacted our vendor and are working towards resolution and we will send an update once service has been restored. We apologize for the inconvenience.
Posted Sep 15, 2026 - 10:13 EDT
This incident affected: RentPayment.