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Lowe's in SunSupply Partial Outage

Incident Report for Sun Communities

Resolved

Attention Team Members:

The issue impacting Lowes SunSupply has been resolved and all services are functioning as expected.

Please contact Concierge if you experience any issues. Thank you!
Posted Nov 10, 2026 - 16:49 EST

Update

Attention Team Members:

This is an update regarding the Lowe's partial outage in SunSupply. The Lowe's Open Buy Search issue remains outstanding, and teams are actively working towards a resolution.

In the meantime, please continue to use the current workaround: access Lowe's by selecting the Lowe's icon under Additional Catalogs at the bottom of the page.

We will provide another update once service has been fully restored. Thank you for your patience.
Posted Nov 04, 2026 - 08:52 EST

Investigating

Attention Team Members:

Lowe's in SunSupply is currently experiencing a partial outage. Lowe's Open Buy Search is not returning search results in the catalog. The current workaround is to access Lowe’s by selecting the Lowe’s icon under Additional Catalogs at the bottom of the page.

We will send an update once service has been restored. We apologize for the inconvenience.
Posted Oct 13, 2026 - 15:49 EDT
This incident affected: SunSupply (SunSupply).